Job description
Contact Person : HR Namitha

Contact No : 7892700057
Email Id – namitha.karumbiah@24-7intouch.com

NOTE: Write Recruiter Name “Namitha” on Your Resume , Govt ID Proof & COVID-Vaccine Certificate(soft copy).

Who can Apply : FRESHER’S and EXPERIENCED (Experience with Voice also can apply ) Qualification : 10+2 or Diploma or Graduate

Interview Type : Walk-in Interviews

Greetings from 24-7 Intouch !!

CAREER OPPORTUNITY!

Are you ready to make a difference, help our customers and make the most in the gaming industry?

If reading this has ignited the passion for games in you ? Read on :

Every day will bring new and exciting challenges on the job while you Learn and use groundbreaking technologies Apply advanced troubleshooting techniques to provide unique solutions to our customer’s individual needs. Leverage your experience to provide feedback to the team on how to improve our services. Drive customer communication during critical events.

Customer Service Associate – Non-Voice :

About 24-7 Intouch :

24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.

About the Job :

Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you! Were looking for a Customer Service Associate- Non-Voice to provide intelligent and engaging EMAIL/CHAT responses to our tech-savvy and passionate customers.

As a Customer Service Associate :

Provide support and resolve issues via EMAIL and other electronic communications
Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
Apply advanced troubleshooting techniques to provide unique solutions to the customer’s individual needs
Leverage your experience to provide feedback to the team on how to improve our services
Drive customer communication during critical events.
Solve the queries Through email or chat.

As a Customer Service Associate :

Customer service experience through EMAIL and CHAT.
Fluency in written English
oral/written communication skills
Customer service experience with strong customer focus
Excellent team player with experience and passion for gaming
Strong multi-tasking skills
Strong analytical and troubleshooting skills
The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis.

Benefits of working as a Customer Service :

An attractive compensation package with performance-based incentives
Incredible learning and growth opportunities
Outstanding rewards and recognition program & employee engagement activities
Free Food and Transport while working on-site
Medical Insurance

Venue: 24-7 Intouch
92/1B, Electronics City Phase 1, ( Opposite to kauvery hospital ) Electronic City, Bengaluru, Karnataka 560100