* Duties and Responsibilities – ” Customer Service – TAT Tokens customer complaints and NSR/SR closure Management Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection. Cross selling the insurance and other products to walk in customers Cash & Customer Service /NPS and Audit Queries Service branch maintenance and control Consistent increase in penetration of CDM/Kiosk Manage escalations with teams (Centralize/HO) for end to end resolution Petty cash management Maintain minimal errors in audit report published by HO.” , * ” Understanding of cash & customer service related processes and policies. Graduate/Post graduate fresher/with experience Ability to work independently and towards deadlines. Effective oral and written communication skills”
Department:Sales / BDIndustry:Banking / Financial ServicesSkills:sales, mis, accounts, tat, banking, petty cash management, petty cash, audit report, cross selling, cash management, cash collection, customer service, customer complaintsEducationOther (Other)
Recruiter detailsCompany Name: Bajaj Finserv Lending LtdCompany Description:
Bajaj Finserv is the financial arm of the Bajaj group. We believe in a simple philosophy to never settle for good and go for great. This reflects in our extensive product portfolio that spans across 3 broad categories- lending, insurance and wealth advisory. With 24 products spread across 12 product lines, we’re one of the fastest growing and most diversified NBFCs in India. With presence in more than 150 cities and in over 14000 retail outlets, our footprint spans the length and breadth of India.