Assistant Vice President

Assistant Vice President

Barclays Shared Services Pvt. Ltd

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  • Full Time
  • Chennai
key performance indicators, ms office, data quality

Job Description
Job Title: Assistant Vice President
Location: Chennai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Dynamic Working
Our dynamic working programme has been set up to help Barclays colleagues achieve an optimal work/life balance. Arrangements we offer range from working at home and changing regular hours to taking career breaks. Our Dynamic Working initiatives support colleagues at all stages of their lives, helping them with parenthood, caring, further studies and hobbies
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives. If you have a need for flexibility, then please discuss this with the Hiring Manager.

To manage a large and diverse team of Process Associates working towards pre-defined targets
Responsible for the sustenance of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) related to MI data quality and reporting requirements.
Assist the Operations Manager in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership

What will you be doing
Work on strategic initiatives in line with Business priorities
Lead/ Participate in automation Projects and BAU initiatives by engaging necessary stake holders
Review of the strategic MI processes, with the focus to operate efficiently
Participate and lead themes as per Business unit key priorities
Proven track record of delivering change projects and oversight of multiple resources
End to end knowledge of Process/Product with the lens to improve the customer journey
Forecasting of trend analysis to manage effective peak management
Build and mobilising target operating model, training etc.
Collaborative style, able to build relationships across the Group
Support business and technology through change, ensuring business readiness, from definition and release planning to delivery.
Maintain oversight of management and control validation across Group Company Feeds, Managed Services & Run the Bank operational areas
Ensure no observation on audit, control review
Skills in handling functional stake holder, data analytics and other key stake holders
Strong leadership skill to build effective and efficient teams
Drives to achieve stretch objectives.

What we re looking for:
Familiar with Operating Systems (Windows 98/95/2000/NT)
MS Office Application Suite (Preferably Word, Excel & PowerPoint)
Excellent verbal and written communication skills
Supported with one or more RPA technologies (eg. UI path, Automation and Blue Prism)
Masters/MBA from any discipline
Excellent track record during past work experience.
Demonstrated team handling skills in the past.

Skills that will help you in the role:
Problem Solving
Result oriented

Where will you be working

Be More at Barclays
At Barclays, each day is about being more as a professional, and as a person. Be More @ Barclays represents our core promise to all current and future employees. It s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays Visit for more details.

Purpose and Values
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our Values
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution.

We operate with honesty, transparency and fairness in all we do.

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

We champion innovation, and use our energy, expertise and resources to make a positive difference.

We prize sustainability, and are passionate about leaving things better than we found them.

Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

Our Benefits
Our customers are unique. The same goes for our colleagues. That’s why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.
You must meet the following eligibility criteria:

Other details
Department:SBU Head / CEO / DirectorIndustry:Banking / Financial ServicesSkills:key performance indicators, ms office, data quality, service level, data analytics, consumer banking, equipment supply, operating systems, delivering change, business readiness, behavioral training, strategic initiatives, regulatory requirementsEducationGraduation

Recruiter detailsCompany Name: Barclays Shared Services Pvt. Ltd