Educational Qualifications:

Any graduate (Only BA, B Com, BSc. Not eligible for Engineering B.E. or BTech Graduates)
Schooling is done in English medium only and with good written English communication skills
Skills Required

Typing speed 30 words per minute/touch typing at 30 words per minute with 95%+ accuracy
Basic MS Office & MS Excel skills
Should be able to do multi-tasks, and toggle between multiple windows.
Should have good English interpretation and application skills.
Internet savvy candidates with fast chat multi-copy paste, edit, and posting skills
Ready to learn basic troubleshooting steps.
Proactive quick learner candidates with having self-starter attitude.
Job Description

Job Title: Remote proctoring International Exams

Job Details:

Ready to work in a rotational shift across 24 Hrs (majorly night shift)
Supervising Exams
Exposure to work with International Clients
Follow professional chat etiquette with grammatically correct sentences
What you will be doing:

Supervise or remote proctor live professional exams for international candidates
Only chat messaging skills with candidates
Multi-tasking, toggle between multiple windows.
Basic troubleshooting for exams
Give accurate exam information to candidates
Follow exam admission sponsor guides for multiple exams at a time.
Documenting the candidates experience in good English.
Help identify and manage the risks and issues, and timely escalations.
Follow the documented business processes.
What skills, experience, and education do you need as a team member to succeed:

Good aptitude
Strong sense of initiative, ownership, and urgency
Continually updating skills and learning following admission guidelines.
Computer Related

Knowledge of MS Office/MS Excel
Very Important verbal and written communication skills
Nice to have

Fresher/Call Centre Experience preferable
Commitment for 1 – 2 years
Male candidate preferred
Candidate should be from Mumbai only.
M01 : Minimum 2-3 years candidate with Customer Service experience in call centre with fluent English.

RoleBack Office Operations
Industry TypeIT Services & Consulting
DepartmentCustomer Success, Service & Operations
Employment TypeFull Time, Permanent
Role CategoryBack Office
Education
UG :BFA in Any Specialization, B.A in Any Specialization, B.Com in Any Specialization, B.B.A/ B.M.S in Any Specialization