Assesses potential application of company products to meet customer needs pre and/or post-sales and prepares detailed product specifications for the development and implementation of customer products/applications/solutions in alignment with manufacturer stated specifications.
Creates detailed design and implementation specifications for complex products/applications/solutions.
Builds mini applications with process simulation, often requiring rapid software modeling and/or product demo/training (at conferences, seminars, trade shows, or customer sites) for customer.
May assist with optimizing products to meet customer needs and workflow requirements.
Should work closely with Sales to understand the customers pain points and should be able to demonstrate value of Esko products to prospects.
Actively take part in Demonstrating / implementation and training on Esko Software Solutions.
Willingness to Travel Locally and Internationally
Take active part in Promotional Events as and when needed
Achieve Customer Satisfaction through knowledge and delivery process
Actively handle Customer calls and cases
Periodic up gradation of knowledge by means of OTJ, L&D platform and class room training.
Should have experience in Deploying / Implementing Enterprise Solutions / MIS
Should be good in creating technical design documents and Scope of solution documents.
Should have deep understanding and experience in the printing and packaging processes.
Should have deep understanding and experience in computer networking and large infrastructure IT management.
Must have good knowledge of Adobe Illustrator and Photoshop
Must have sound knowledge pre-press
Experience 6 + yrs
Must be good in speaking, writing and understanding English in a global work environment.
Must be Fluent in Speaking Hindi,
Added advantage if Pre-Press knowledge is good
Added advantage if knowledge of Printing and Packaging process is known
Must have proven record of meeting customer satisfaction and on the field service
Willingness to stretch extra to meet customer satisfaction and organizational goals.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The EEO is the Law poster is available here .
Department:Sales / BDIndustry:IT – Hardware / NetworkingSkills:process simulation, commercial models, software modeling, adobe illustrator, business development, detail design, technical design, print brokering, insurance, trade showsEducationGraduation
Recruiter detailsCompany Name: Esko India