Job description
Hi Candidate,

Note:

Experience Required: 3 yr to 6 Yrs, L2.1 Support (Citrix admin/specialist)

Location: Chennai

Candidates having CTC more than 7.33 LPA Please do not apply.

Interested candidate please share updated cv with all below mentioned details to the email id : Kajal.verma@hcl.com

Name:

company name:

Total Experience:

Relevant Experience:

CTC:

ECTC:

Notice Period:

Current location:

Preferred Location: Noida

Graduation:

DOB :

JOB DESCRIPTION:

DaaS mgt.-User & Image mgt activity 1 Installation/Configuration/Managing XenApp & XenDesktop (version 7.15 LTSR) 2 Good exposure of managing XenDesktop with HA at multiple sites 3 Creation of VMs and knowledge of provisioning using Citrix Provisioning Service ( PVS) 4 Strong PVS knowledge along with hands-on 5 Installation/Configuration Xen Desktop( 7.15 LTSR) 6 Publishing / Streaming Applications via Ivanti Management 7 Advanced knowledge on AppSense/ Ivanti Management 8 Advanced knowledge and working experience with scripting (PowerShell) 9 Advanced knowledge on Citrix StoreFront 10 Advanced knowledge and work experience with Citrix Netscaler with Access Gateway Configuration 11 Basic understanding of NetScaler(MPX, VPX, SDX) ADC 12 Day to day handling Citrix Issues/Citrix Farms 13 Exposure with App-V streaming 14 Handson with Citrix Cloud 15 Maintenance/administration of Citrix XenApp Server 16 Profile Management and personalization through Ivanti environment Management 17 Basic understanding of Windows Server (2008, 2012, 2016, 2019) 18 Hands on with Nutanix, vCenter/ESX and clustering 19 Knowledge for Stratusphere Monitoring Tool 20 Basic understanding for Login VSI 21 Good Diagnostic/troubleshooting and analytical skills 22 Capacity Management / Resource Management 23 Client Interaction and Presentation Skills 24 Refined communication and impressive representation skills 25 Roster Creation 26 Thorough understanding for ITIL Processes inclusive of (Incident/Change/Problem Management) 27 Deep Diving ability for conducting RCAs(Root Cause Analysis) 28 Team Handling Skills/Behavioral Understanding/People Management Skills (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases