Scrum Master – Digital Technology

Scrum Master – Digital Technology


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software development life cycle, business process mapping

Job Description
As a Scrum Master, you’ll act as a servant leader for your team(s) by facilitating clear communication to management and to the team. Our Scrum Masters are open, approachable, collaborative, and enjoy working with passionate people. They’re proactive in solving problems to help their team(s) succeed. The Scrum Master drives Agile and Lean frameworks that result in quality product delivery and continuous improvement. They embrace agility as a practice. The Scrum Master is responsible for removing impediments that hinder the team from reaching their goals and has a flexible approach that enables the team to rapidly respond to changes.

Our culture of diversity, intellectual curiosity, and problem solving is essential to our success. We bring people together with a wide variety of backgrounds, experiences, and perspectives. We support teamwork, thinking big, and taking risks in a blame-free environment. We promote self-direction to work on relevant projects, while building an environment that provides support and mentorship needed to learn and grow. We’re excited to see what you’ll bring to our team.


Works with the Product owner to align team with the product vision, sprint goals, and other necessary information
Creates an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
Champions continuous improvement activities to reduce waste and increase productivity; coaches teams to conduct continuous improvement events
Seeks opportunities for improvement to the overall effectiveness of teams and the organization
Communicates organizational impediments to leadership; clears impediments for the team
Embraces the concept of continuous learning in your own journey and instills the same in the team(s) you coach
This role requires a wide variety of strengths and capabilities, including:

BS/BA degree or equivalent experience
Strong familiarity and adherence to core Agile values and principles
Experience as a practicing Scrum Master on a team
Exposure to modern engineering practices like Unit Test-Driven Development, Acceptance Test-Driven Development, and Continuous Integration
A mindset of servant leadership
An Agile mindset: “An attitude that equates failure and problems with opportunities for learning, a belief that we can all improve over time, that our abilities are not fixed but evolve with effort.” Linda Rising
Expert with Agile and Scrum framework and its application in Product Development and delivery organization
Ability to coach and mentor
Ability to collaborate with and influence people at various levels
Sound understanding of Scaling framework such as LeSS
Leverage skills from coaching, facilitation, conflict resolution, and more to serve the team(s)
Responsibilities Responsible for facilitating the scrum process on scrum teams with cross-functional impacts that involve moderately complex project, non-project, or maintenance work.
Guides the scrum team(s) and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint.
Uses empirical data to help the team(s) assess their Scrum Maturity , optimize scrum team velocity to organizational KPIs, and identify improvement opportunities to achieve higher levels of team performance.
Proactively addresses systemic impediments to team agility and guides the team(s) on methods to escalate when needed to prevent challenges from becoming blockers.
Coaches scrum team(s) to deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met.
Partners with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards.
Partners with Product Owner(s) to ensure continuous refinement of backlog, which may include stories from multiple projects. Completion of some work may depend on non-agile work teams.
Drives Scrum adoption across all levels in the organization.
Facilitates and is accountable for owning the Scrum Agile ceremonies for the scrum team(s). Partners with Product owners, Program or Project Managers to communicate delivery of work product from the scrum team and escalates key risks and issues impeding scrum team effectiveness.
Identifies skills and competencies of scrum team members and makes adjustments accordingly to promote development and highly effective teams.
Overlap of a few hours with the US Pacific / Eastern Time zone, depending on the assigned projects.

Market Skills and Certifications
Essential Qualifications
8+ years as a practicing Scrum Master (Preferably Certified Scrum Master from Scrum Alliance)
Understanding of how to effectively partner/ collaborate with key stakeholders to mature the acceptance of accelerated delivery
Demonstrated reasonable level of technical and business understanding to optimize credibility with teams and managers
Demonstrated understanding and practical experience with JIRA (and JIRA Portfolio)

Other details
Department:Sales / BDIndustry:Banking / Financial ServicesSkills:software development life cycle, business process mapping, scrum master, thinking big, product vision, problem solving, process mapping, business process, project managersEducationB.A (Other) Other (Communication)

Recruiter detailsCompany Name: JPMorganCompany Description:
J.P. Morgan Chase & Co. is an American multinational investment bank and financial services company headquartered in New York City. JPMorgan Chase is the largest bank in the United States, and is ranked by S&P Global as the sixth largest bank in the world by total assets as of 2018, to the amount of $2.534 trillion.