Senior Customer Service Executive cum Back Office Manager

Senior Customer Service Executive cum Back Office Manager

Messywessy India (OPC) Pvt. Ltd.

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accounting, finance, cashiers

Job Description
We are currently looking to Back Office Manager (Banking)that your profile might be a good fit.

Job Description

Customer service is an extremely important part of maintaining ongoing client relationships that are key to continuing revenue as a customer support you have to deliver timely, accurate and professional customer service to the customers and communicate with customers via phone, email and chat.

1.Quality customer service

2.Recording complaints

3.Resolving all complaints received (self, online, other units)

4.Asking for feedback from customers

5.Promoting all direct channels and ensuring that the customer is utilizing the same

Requirements: Experience 1-5 years in the past Banking/ Finance background Curious, humble and hardworking Good communication and interpersonal skills Capable to do multi-tasking

Equipment Knowledge: Telephone, PC/Computer keyboard, Printer, Calculator, Fax machine, Copy machine

Other details
Department:Finance / Accounts / Tax, Back Office OperationsIndustry:Banking / Financial ServicesSkills:accounting, finance, cashiers, loan operations, customer service, banking operations, interpersonal skills, customer relations, customer support, sales, cash handling, insurance, interpersonal relationships

Recruiter detailsCompany Name: Messywessy India (OPC) Pvt. Ltd.Email: