Job Description
Position Title

Information Developer

Position Overview

Applies technical communication skills to design and develop information solutions for our products to assist customers in achieving their business objectives. Understands the customers business objectives and how our products can help meet those business objectives. Requires minimal direction on projects and participates in strategic problem-solving, projects, and programs.

The position is part of an information development team reporting to an information development manager.

Responsibilities

Understands the customers business and how our products fit into the customers business

Applies results of audience and user business task analyses to design user-centered user-assistance products

Creates realistic examples and data for use in our content

Defines content scope and plans for new and existing information solutions

Interacts with product managers and SMEs to learn customer needs, and to test and validate user-assistance products

Expands technical expertise and broadens abilities to perform multiple roles within the organization

Understands and successfully uses XML development tools and environment to create user assistance products

Becomes increasingly competent in various aspects of information development including product knowledge and application, research, user studies, information or instructional design, information mapping, media selection, graphics and multimedia development, content authoring, content reuse, testing and implementation

Required Knowledge/Skills, Education, and Experience

3 or more years of experience in technical communication

Strong technical aptitude: Ability to understand relatively complex technical concepts

Strong communication skills: Ability to crisply explain technical concepts from the perspective of the audience that needs to apply and use the concepts in their jobs

Excellent interviewing and research skills

Preferred Knowledge/Skills, Education, and Experience

Degree or diploma in engineering, computer science, or science

Experience working in a PLM software company

Experience working in the manufacturing industry

Exposure to or experience in PLM concepts and software

Organization: Digital Industries

Company: Siemens Industry Software (India) Private Limited

Experience Level: Experienced Professional

Job Type: Full-time

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Other details
Department:General / Other SoftwareIndustry:ManufacturingSkills:framemaker, documentation, html, lotus notes, online help, continuous improvement facilitation, problem solving, user assistance, media selection, computer science, product knowledge, development tools, information mappingEducationGraduation

Recruiter detailsCompany Name: Siemens LimitedCompany Description:
Siemens’ long-term commitment in India began in 1867, when Werner von Siemens personally supervised the setting up of the first telegraph line between London and Calcutta. Today, Siemens has 22 factories located across the country, eight Centres of Competence, 11 R&D centres and a nationwide sales and service network.