About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities
To support Business Banking growth through partnership & alliance as well as GBA / YRD initiatives, including financial institutions with digital / internet / mobile lending platforms, eCommerce / online store operators, government departments (e.g., tax / custom authorities), Fin-tech companies and accounting software companies.
Implementation of GBA / YRD initiatives to support the bank strategy.
Implementation of client segment strategies and program, campaign delivery.
Implementation of marketing initiatives, client communication, sales kit, CVP, marketing research
Leverage customer and performance analytics to determine segment strategies, effectiveness of relationship and performance management model deployed.
GBA / YRD Partnership & Alliances Management
Participate & Execute GBA / YRD strategy formation for Business Banking
Recommend and on-board agreed partnerships, implement segment offer, business case in the designated
Implement with GBA / YRD related marketing events, promotions, campaigns and marketing events.
To participate in GBA / YRD Strategic Planning & formation & execution.
To synergize GBA / YRD strategy with current business strategy to further achieve revenue, balance sheet, and operating profit targets.
To establish the fundamentals for the long-term performance of the business under GBA / YRD structure.
GBA / YTD investment and initiative management.
Full responsibility to close working with stakeholders to achieve expected delivery.
Developing & executing the segmentation strategy & refine BB Segment CVP.
Implement with segment related marketing events, promotions, campaigns and marketing events
To achieve revenue, balance sheet, and operating profit targets
To establish the fundamentals for the long-term performance of the business.
Full responsibility to close working with stakeholders to achieve expected delivery
Establish the structured frontline sales and service model to ensure CVP delivery.
Conduct customer segmentation, working closely with Retail Analysis to provide insightful analysis for BB strategy and value proposition.
Model current and potential customer value and optimize offerings to cross-sell/up-sell/retain customers.
Drive business result via leads campaign to improve deal success rate and turnaround time.
Perform dimensional analysis on BB portfolio to highlight segment focus as well as potential business opportunities.
Minimize loan attrition by leveraging CCC team resource for early replay retention.
Ensure effective and efficient operations without sacrifice on control and service quality. Continually look at opportunities for process improvements
Work with Compliance, ensure adherence to regulations particularly relating to BB segment and Alliance Management
Embed Here for good and the Group s brand and values in the region/country
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Work effectively across SCB, using values behaviors to drive sustainable business growth
Regulatory & Business Conduct
Display exemplary conduct and live by the Group s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the BB segment & GBA / YRD projects to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Collaborate with internal stakeholders including BB PSD, BB Frontline, BB SSPM, CB&M, GBA, YRD, Compliance, Legal, S&T, MO, BRM, Finance, Group BB and IT. etc.
Accountable for the assigned alliances relationships and GBA related KPIs (number of clients acquired, business growth and P&L relating, timely delivery of the project).
Market intelligence on servicing SMEs. Recommend adoption where there is business case.
Represent at GBA / YRD / BB Segment forums, collaborate with internal stakeholders to enhance SCB Business Banking market profile and presence.
Our Ideal Candidate
Good understanding of digital landscape, relevant online banking technologies and products for application to SME users
Demonstrable capabilities in growing businesses and developing business using digital partnership / channels
Proven risk management capabilities
Firm in all business guidelines and compliance issues
Demonstrated communication and engagement skills
Endurance, personal perseverance, strong self motivation, entrepreneurial, problem solving skills with flexibility, team player
Good social skills with in-depth network into relevant target market
Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.
Department:SBU Head / CEO / Director, Sales / BDIndustry:Banking / Financial ServicesSkills:growing businesses, balance sheet, finance, business strategy, business growth, business banking, strategic planning, customer relations, compliance, accounting software, retail analysis, financial markets, reportingEducationOther
Recruiter detailsCompany Name: Standard Chartered Bank LtdCompany Description:
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good. We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.