Co-ordinate with various functions to resolve the issues.
Customer interaction meetings to anchor customer grievances.
Regular site visit with customers.
WTG performance presentation to Customers.
Communication to Customers
Respond to Customer requisites
Communication to Customers about policy , Generation , stoppage.
Execution of O&M Agreements
Execution of Agreements before renewal date
O&M Payment Collection from Customers
Sending Invoice to Customers.
Ensuring collection of O&M payment 3. Settlement of Customer Claims
Collection of Statutory certificates from Customers
Training to Customers about CRM portals
Creating awareness about CRM portals with Customers.
BE/B.Tech & MBA (Marketing),
Department:Finance / Accounts / TaxIndustry:Oil & Gas / PetroleumSkills:issue resolution, payment collection, customer interaction, tds, wct, om, visit, claims, portals, training, statutory, agreements, settlement, transpromo, recruitment, performance, presentationEducationB.Tech/B.E (Other) MBA/PGDM
Recruiter detailsCompany Name: Suzlon Energy LimitedCompany Description:
Suzlon Energy Limited