Job Description
Coordination

Issue resolution.
Co-ordinate with various functions to resolve the issues.
Customer interaction meetings to anchor customer grievances.
Regular site visit with customers.
WTG performance presentation to Customers.
Communication to Customers

Respond to Customer requisites
Communication to Customers about policy , Generation , stoppage.
Execution of O&M Agreements

Execution of Agreements before renewal date
O&M Payment Collection from Customers

Sending Invoice to Customers.
Ensuring collection of O&M payment 3. Settlement of Customer Claims
Collection of Statutory certificates from Customers

TDS.
WCT certificate
Training to Customers about CRM portals

Creating awareness about CRM portals with Customers.
Qualifications :
BE/B.Tech & MBA (Marketing),
Other details
Department:Finance / Accounts / TaxIndustry:Oil & Gas / PetroleumSkills:issue resolution, payment collection, customer interaction, tds, wct, om, visit, claims, portals, training, statutory, agreements, settlement, transpromo, recruitment, performance, presentationEducationB.Tech/B.E (Other) MBA/PGDM

Recruiter detailsCompany Name: Suzlon Energy LimitedCompany Description:
Suzlon Energy Limited