Customer Service Executive – Field Operations-India

Customer Service Executive – Field Operations-India

Tata Communications Ltd

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  • Full Time
  • Delhi
customer service, sales, mis

Job Description
Has enough knowledge within Telecom Network Operations and Maintenance to allow them to apply their knowledge efficiently and work productively with broad instruction. Regularly participates in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes. Operational role which is responsible for delivering results that have direct impact on the achievement of results within Telecom Network Operations and Maintenance. Works under direct supervision. Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback. Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation. Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation. Education: Graduate in any discipline Experience: 4-8 years experience in project mgmt and/or crisis mgmt,
Other details
Department:Sales / BDIndustry:Telecom / ISPSkills:customer service, sales, mis, accounts, insuranceEducationGraduation

Recruiter detailsCompany Name: Tata Communications LtdCompany Description:
Tata Communications is operating at a pivotal moment in the evolution of human activity – the so-called ‘Fourth Industrial Revolution’. As a leading provider of global digital infrastructure services, the company provides the integrated, globally managed tech solutions that underpin the fast-growing digital economy.