Customer Care Executive- Amtala, Kolkata

Customer Care Executive- Amtala, Kolkata

The Muthoot Group

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  • Full Time
  • Kolkata
gold, outbound, outbound marketing

Job Description


Its a great opportunity for fresher’s to start you career and for experienced candidates to excel you career and skills.



Minimum Education Qualification: – Must be a Graduate-Regular

JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only) (Age upto 29 years)

Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.

Generate business and leads for new loans from new customers Handle branch walk-ins for business generation.

Generate referrals through existing customer base and walk-ins.

Meetings with HNI, corporates and institutional clients to promote gold loan proposition.

Handle customer requests and complaints and take it to closure.

Understand the need of the customer and cross sell other products accordingly.

Generate business and leads for other products like insurance, NCDs, gold coin etc.

Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily

Conducting outbound marketing activities to ensure continuous Walk-In the branches.

Locations: Amtala, Kolkata

Other details
Department:Sales / BDIndustry:Logistics / Courier / TransportationSkills:gold, outbound, outbound marketing, cce, care, sales, loans, business, employee referral programs, customer service, customer relations, billing, customer communication, it, excel, education, etiquette, insurance, marketingOther Skills:hniEducationOther

Recruiter detailsCompany Name: The Muthoot GroupCompany Description:
Company Profile
Muthoot Finance

The Muthoot Group is a flourishing business empire that has pervaded into each and every big & small town of the country, is home to 20 diversified divisions and 5000 plus branches with a global presence and having 30,000 employees strong workforce. Over 2 Lakh customers visit The Muthoot Group branches every day. The Group has served over 48 crore customers (including repeat customers) till date.The Group recently celebrated 132 years of unblemished business excellence lending services to millions of underserved Indians leading to Financial Inclusion even in the most remote and rural areas of the country.

Company Info