CRM Data Analyst/Consultant

CRM Data Analyst/Consultant

TIM Delhi Airport Advertising

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  • Full Time
  • Mumbai

Ensure the accuracy and integrity of information in firms CRM database as data steward

Desired profile of the candidate



•Perform database entry and maintenance, ensuring the accuracy and integrity of data

•Process updates from marketing team

•Responsible for cleaning up data, performing searches to reveal inconsistencies and missinginfo and updating information as needed

•Updating lists and preparing lists for marketing initiatives

•Processing returned mail and emails that are bounced, undeliverable, unsubscribes

•Merging duplicates, verifying accuracy, maintain data entry standards

•Support for mailing list creation

•Prepare monthly, quarterly and annual pipeline, activity and data integrity reports

•Maintains quality results by using templates; following defined CRM standards

•High School diploma, Associates degree or equivalent is required.

•Associates degree in English is preferred.

•Must be fluent in English, written and verbal.

•MS Office experience required

•Strong analytical skills

•Experience with CRM

•Must have flexible work hours

•Presentation Skills, Written Communication, Technical Documentation, Problem Solving,Deadline-Oriented, Process Improvement, Coordination,


The skills, knowledge and abilities that are desirable in a candidate that would enable an individual to excel in this position include:

•Project management skills necessary to:

•Meet project milestones

•Make decisions when required

•Attention to details

•Monitor CRM activity

•Communicate clear objectives

•Maintain and develop relationships with staff

•Perform against tight deadlines

•Must be detail oriented and able to multitask effectively

•Strong self-motivation balanced with a desire to achieve team goals

•Strong technical aptitude with a desire to understand Firm infrastructure

•Strong interpersonal and communication skills required to:

oPromote positive working relationships with diverse personalities/roles at all levels in thefirm

oContribute to a positive team attitude

•Ability to manage multiple projects simultaneously; demonstrate effective time management skillsby completing assignments within calendar schedules

•Proven administrative and organizational, and time management skills

•Superior oral and written communication skills and a focus on client service, together with theability to exercise independent judgment, initiative while maintaining high confidentiality

•Solid technical proficiency including knowledge of MS Office applications (particularly Word,Excel, and Outlook), MS Dynamic CRM

•Familiarity with marketing automation tools

•Professional demeanor with excellent customer service and interpersonal skills

•Ability to work well with others

•Ability to communicate effectively with partners, staff and visitors

•Ability to multi-task and work in a fast-paced atmosphere.

•Superior data entry and alpha/numeric skills

RoleData Analyst
Industry TypeFilm / Music / Entertainment
DepartmentData Science & Analytics
Employment TypeFull Time, Permanent
Role CategoryBusiness Intelligence & Analytics
UG :Any Graduate
PG :Any Postgraduate