As a Manager- Fulfilment Centre Manager, you will be managing a 100 K Sqft Fulfilment centre with a headcount of 70 .You will be accountable for the daily, weekly and monthly planning, preparation and performance of the Fulfilment centre ensuring the orders are fulfilled on time while constantly working towards reducing the fulfilment cost per order. You will also be responsible for ensuring products are safety, inventory accuracy and implementation of process excellence projects at the premises.
Primary performance indicators.
Reduction Order Fulfilment time
Reduction Fulfilment cost per order item
Improve Inventory accuracy
Implementation of Quality initiatives
Role will include
Oversee the entire Fulfilment operations ensuring the order fulfilment, stock inwards, returns process andn inventory accuracy.
Improve productivity & accuracy standards and follow- up to ensure acceptable quality control standards
Analyse and improve processes related to Fulfilment Operations
Responsible for training the staff on processes, safety and policies and ensure the quality standards are met
Monitor operational policies and procedures to ensure the most efficient and effective processing of orders; control of damages, errors and mis- picks; and excellence service levels
Help develop and maintain inventory/ security controls to prevent shrinkage and shortages
Develop associates to be capable of coaching, counselling and motivating staff to attain optimum performance, productivity levels
Skills & Experience Required for Success in This Role
High level of ownership
Exposure to process management, supply chain, operations and warehouse operations.
Experience in furniture retail would be a plus
Excellent communication and reporting skills
Problem solving and handling stressful and complicated situations
Team management and engagement skills
Department:Sales / BDIndustry:RetailSkills:training, returns, control, supply, security, retail, planningOther Skills:inventory accuracy, process excellence, coach, security controls, problem solving, process management, supply chain, team management, quality control, quality standardsEducationOther
Recruiter detailsCompany Name: UrbanLadder Home Decor Online Pvt Ltd.Company Description:
UrbanLadder Home Decor Online Pvt Ltd.