Operations Manager

Operations Manager

UrbanLadder Home Decor Online Pvt Ltd.

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sales, delivery, customer relations

Job Description

Leading last mile deliveries of all cities in the country.

Enhancing the customer experience.

Headcount and Infrastructure planning.

Mentoring Delivery Centre Managers.

Liaising with multiple teams, such as Finance & Customer Service, and HO for smooth operations.

Working as a part of project teams to plan and implement new initiatives at Delivery Centres.Requirements

Strong foundation in high volume operational setup; preferably in consumer businesses. (eCommerce, FMCG, Logistics) .

Should have handled geographically dispersed teams.

Excellent management, communication and reporting skills.

Problem Solving and Handling stressful and complicated situations.

Leadership and Team Management skills.

Responsible for creating and executing a world- class delivery experience.

Be the champion for customer focus for our teams across the organization.
Other details
Department:Sales / BDIndustry:RetailSkills:sales, delivery, customer relations, marketing, management, project teams, customer focus, team management, problem solving, customer service, finance, headcount, operations, leadership, deliveries, communicationOther Skills:rep, ting, ment, ing, inEducationOther (Other)

Recruiter detailsCompany Name: UrbanLadder Home Decor Online Pvt Ltd.Company Description:
UrbanLadder Home Decor Online Pvt Ltd.